Medical Assistant Student Skills
Assessing Medical Assistant Student Skills
The path to success begins with education and training. Formal training in a medical assisting program is NOT
always required. Employers (doctors) often take on the responsibility of training and supervising their own medical
assistants and let them know specific expectations they have. Along with the responsibility of training and
supervising their own medical assistants, these employers must take on responsibility for adequate quality control
when assigning tasks, especially in the back office's clinical areas, to assure safety.
Medical Assisting Training On the Job
There are different avenues to learn a job and still many employers, usually physicians with their own private
practice, prefer to train their medical assistants according to their own specific needs right in their office.
Whether trained via a vocational training program, trade school, community college, or under the direct supervision
of a doctor, it is important to make sure the medical assistant student is attentive and directly engaged, receives
clinical supervision and expert instruction to reach proficiency in the necessary skills. The student medical
assistant's role and responsibilities must be clearly communicated and performance should be periodically assessed
to assure that they will handle their duties well and stay within their scope of practice.
What Doctors Who Train Medical Assistants on the Job Should Know
Most well versed Medical assistants know what the doctors want. They have
learned it over the years on the job. However, new graduates very likely don't. The externship site would be a
great place to start teaching them at least some of these values before they graduate, even if it was just one or
two.
For the sake of everybody involved and running the medical office proficiently and safely doctors
who welcome medical assistant students on externship should have a clear outline as to what they want these medical
assistant students to learn on the job and convey this to their office managers and other medical office staff
involved.
We have been told by student medical assistants who were placed in an office and were expected
to work right along the staff, without much feedback, and instructions. Some stated, they were desperately looking
to fit in, but did not receive the guidance that would have pointed them in the direction they needed to go.
Unfortunately, many student medical assistants on externship are regarded as free help, rather than students.
Indeed, they can be free help, but it should be a WIN-WIN situation for everybody, not just the office. So, some of
the responsibilities also falls on the medical office staff, and doctors at the externship site.
What Do Doctors Want?
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